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Our strength is our shared experience of disability & mental health family needs.

The Human Approach

We are a team of professionals who draw on our own lived expertise - whether our own experience of mental health issues, or our experience of supporting a person as a family member - to provide holistic, rights based support with compassion. We work with you to build trust and to explore together, your needs and priorities.

Our model offers relational approaches to support.

Relational support - What does that mean?

All of us deserve a life that allows us to enjoy each other in our connections, rather than working hard to keep life afloat. Our priority is to minimise distress and improve your experience of life overall. What is your life like right now? How would you like it to be? What would create a safe base for you and your family, to start to enjoy life more easily together? Our support is both emotional, and practical.

We will work together with you to consider your own needs as a person with disability and /or mental ill-health yourself. Whether you are living with your family, providing support to someone daily, requiring support yourself, or even if you are concerned but unable to directly provide support, for whatever reason, we are here for you.

We know that it can be hard to seek assistance after years of engaging with health services. We will be sensitive to the pace, tone, sensory inputs, and modes of communication that help you feel most at ease.

Our conversations will likely include an exploration of possible community supports outside of our service - because we all rely upon the community around us. We know that individuals and families with additional health needs can become isolated and so we will support you directly, and will connect and refer you to activities and experiences important to you.


The Human Approach team have assisted many families with experiences of Autism, mental health and distress, intellectual disability, and chronic health.
They are specialists in working with invisible disabilities.

Some things we are proud of…

  • Our team have spoken at several conferences sharing the experiences of mental health carers in the NDIS, to assist in advocacy.

  • Our work has been acknowledged by representative organisations as providing a model of support that includes families in mental health support.

  • We are connected to clinical communities of practice, and local support groups. We maintain strong professional development to stay current with new research and evidence-informed approaches.

  • We offer secondary consult, training and supervision for health professionals wanting to work more effectively with NDIS processes.

  • We know from professional and personal experience, that it is possible to improve quality of life and independence for people with significant disability and neurodivergence including Autism, Acquired Brain Injury and intellectual disability.

  • We create comprehensive reports to reflect your aspirations for your life, including a therapeutic perspective and personal and family perspective. We enjoy helping people share their story in ways they are comfortable to do.

  • We assist individual and family circumstances to be better understood by strengthening communication within your health and support team. We aim to reduce the risks of carer burnout, so families can enjoy more quality time together.